Return Policy

If you are not satisfied with your copy of Honor & Respect: The Official Guide to Names, Titles, and Forms of Address, please request via an e-mail to robert.hickey@psow.edu for a Return Material Authorization (RMA) within 14 calendar days of the receipt of the book.

You will receive a complete refund for the cost of the book based on your original purchase price and method of payment. Shipping and handling costs are not refundable. You must return the book via pre-paid shipping to the provided address within 14 calendar days of the issuance of the RMA.

The publisher has made every effort to assure the accuracy of the information contained in this book, but is not responsible for typographical errors or any effect or situation that might arise from use of the information in the book. However, the publisher at its expense will ship another copy of the same book upon the return of the defective copy, and reimburse you for return shipping, if your copy arrives in a damaged condition, is missing pages, is incorrectly bound, or the binding is defective

You should (1) use a carrier that offers shipment tracking for all returns and (2) either insure your package for safe return to the publisher or declare the full value of the shipment so that you are completely protected if the shipment is lost or damaged in transit. If you choose not to (1) use a carrier that offers tracking or (2) insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.

APO FPO Addresses: If you’re an APOFPO customer and you’re outside the domestic delivery area, the standard publisher return policy applies — with the exception that you’re responsible for shipping the product back to a United States return address, plus handling, customs, and inventory liability. Since you’re responsible for the safe delivery of any product you’re returning to the publisher, we recommend that you insure it against loss.

The publisher reserves the right to change the terms and conditions of sale at any time.